Helpful tips

Preparation is everything. Don't be caught out and lose your goods.

The N2d SOT

The Statement of Truth is the single most useful item to save your goods being seized at the Border and therefore merits it's own category. We will try to collate all related information here.

Information that Customs do NOT want you to have! Secret Documents

Here you will find all the downloads that will help protect you against seizures. We've found out through experience that although UKBA/BF love giving out paperwork, they sure as hell don't like to receive it. Especially when most of it is from their own operational manual and procedures. These downloads will be constantly updated whenever necessary.

Freedom of Information requests

Actual recordings

Help Section

So 'Customs' took your tobacco, maybe your car too? You've googled and discovered that the only people around who are fighting unjust seizures and who might help you with advice/an appeal are N2D.ME ? Post your FULL account of what happened here (remove private data) and the regulars will take a look. While you're waiting for replies YOU MUST GET A COPY OF THE OFFICERS NOTEBOOK by doing a Subject Access Request (SAR). Do it now if you haven't already and follow the instructions here to the letter.

EU Legislation etc

As the title suggests, especially in relation to EU Directive 2008/118EC which gives shoppers the right to import any quantity of goods from EU states for personal use.

A 'Guide' to Representing Yourself in Court

We are NOT lawyers. This is simply our attempt to help you in court if your are the 'Litigant in Person' ... in other words DIY defence. lt's based purely on our personal experiences and views and you should bear that in mind at all times.

General Discussion

Regarding Cross-border Shopping, Customs, Tobacco, Travel etc etc

Restoration process and Duty demands/penalties

Where are we now?

A brief overview of how far we've progressed.

Speakers Corner

Post about anything you like but please be aware that we will moderate anything we deem to be offensive. The site is primarily for advice and discussion for cross-border shoppers.

PO Ferries Hull (Zeebrugge) >Oostende/Adinkerke/Brugge. Foot Passengers

Travel advice re Oostende/Brugge/Adinkerke for foot passengers. lncl location of shops etc.

PO Ferries Hull (Zeebrugge) >Oostende/Adinkerke/Brugge. By Car/Minibus

Ferries, Flights, Accommodation. Special Offers

Special offers and contacts for EU shopping

Dover

Hull

Harwich

Portsmouth and other South coast ports

Folkestone/Coquelles

Northern Airports

Midlands airports

Southern airports

Others

International airports

St Pancras

Border Force/UKBA/HMRC

Your complaints and responses to and from Border Force. complaints&compliments@homeoffice.gsi.gov.uk

Court Cases

lmpending Court Cases

Won

Lost

Awaiting Result

Cases out of date or expired

Archived, out of date material.